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Web Design16 March 2026

What Should a Tradesman's Website Include?

The essential pages, features, and trust signals every trade business website needs.

You don't need a 20-page website. You need a website that does one job well: make the phone ring. Here's exactly what a tradesman's website should include.

The hero section

The first thing visitors see. It needs three things: what you do, where you do it, and how to get in touch. Example: "Professional Plumbing Services in Shrewsbury. Call 07XXX XXXXXX". Don't make people scroll to find your phone number.

Your services

List every service you offer with a brief description. Be specific. "Emergency plumbing, boiler repair, bathroom installation, radiator replacement, and leak detection across Shrewsbury and Shropshire." This helps customers AND Google understand what you do.

Photos of your work

Real photos of real work. Before and after shots are gold. Customers want to see what you can do, not stock photos of someone in a hard hat. If you have 5 good photos, that's plenty.

Testimonials

Social proof is the most powerful trust signal online. One genuine quote from a happy customer is worth more than anything you can write about yourself. Get at least 2–3 testimonials and display them prominently.

A contact form + phone number

Make it stupid easy to get in touch. A short form (name, email, message) and a clickable phone number. The phone number should use a tel: link so mobile users can tap to call.

Your area

Mention the specific areas you serve. "We cover Shrewsbury, Telford, Oswestry, and the wider Shropshire area." This helps with local SEO and helps customers know you serve their area.

What you DON'T need

You don't need a blog (not at first). You don't need animations. You don't need a video background. You don't need a chat widget. You need a fast, clean, mobile-friendly page that loads in under 2 seconds and makes it easy to call you.

The bottom line

A tradesman's website has one job: generate enquiries. Every element should serve that goal. If it doesn't help someone decide to call you, it doesn't belong on the page.

Need help with this?

I handle all of this for small businesses. Book a free intro call and I'll show you exactly what I'd do for your business.

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